Privacy Policy

1. Introduction

Fluens Finance Ltd ("Fluens", "we", "us", or "our") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect information about you when you visit fluens.finance (the "Website") or engage with our advisory services.

This policy is effective as of 1 January 2026 and applies to all visitors and enquirers. We may update it from time to time; the current version will always be available on this page.

2. Data Controller

Fluens Finance Ltd is the data controller responsible for your personal data. If you have any questions about this policy or wish to exercise your rights, please contact us at:

Email: privacy@fluens.finance Website: fluens.finance/contact

3. Data We Collect

We collect personal data only when you voluntarily provide it to us, or when it is generated automatically by your use of the Website.

4. Legal Basis for Processing

We process your personal data on the following legal bases under the UK GDPR and applicable Isle of Man data protection legislation:

5. How We Use Your Data

We use the personal data we collect for the following purposes:

6. Data Sharing & Third Parties

We do not sell, rent, or trade your personal data. We may share it in limited circumstances:

7. Cookies

The Website uses cookies and similar technologies to operate correctly and to understand how visitors use the site. Cookies are small text files stored on your device.

We use strictly necessary cookies (required for the Website to function), and where you consent, analytical cookies to understand traffic patterns. You can manage or withdraw cookie consent at any time through your browser settings.

We do not use advertising or tracking cookies for third-party marketing purposes.

8. Data Retention

We retain personal data only for as long as necessary for the purposes set out in this policy, or as required by applicable law. Enquiry data from the consultation form is retained for up to 24 months unless an engagement commences, in which case data is retained for the duration of the engagement plus 6 years in accordance with standard commercial record-keeping obligations.

You may request deletion of your data at any time (see Section 9).

9. Your Rights

Depending on your jurisdiction, you may have the following rights in relation to your personal data:

10. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These include encrypted data transmission (TLS), access controls, and regular security reviews.

No method of transmission over the internet is entirely secure. While we take all reasonable steps to protect your data, we cannot guarantee absolute security.

11. International Transfers

Where personal data is transferred outside the UK or Isle of Man, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the relevant supervisory authority, or transfers to countries with an adequacy decision.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated version will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

13. Contact & Complaints

If you have questions, concerns, or complaints about how we handle your personal data, please contact us at privacy@fluens.finance.

If you are not satisfied with our response, you have the right to lodge a complaint with the relevant supervisory authority — the Information Commissioner's Office (ICO) in the UK, or the Information Commissioner's Office in the Isle of Man.